by Kathy Gibson | Oct 30, 2020 | Thought Leadership
Finance Minister Tito Mboweni’s Medium-Term Budget Policy Statement today highlighted the many challenges South Africa faces in rebuilding its economy beyond the Covid-19 crisis. By Pieter Bensch, executive vice-president at Sage Africa & Middle East While grim...
by Kathy Gibson | Oct 30, 2020 | Thought Leadership
While several metrics serve as indicators for marketing success, customer retention is certainly one of the most important. And rightly so. By Kerry Thomas, head of customer experience at IQbusiness A brand’s ability to attract new consumers, while ensuring existing...
by Kathy Gibson | Oct 30, 2020 | Features
As South Africa’s largest same-day gift and flower delivery e-commerce provider, NetFlorist is arguably one of the country’s most innovative – and beloved – homegrown brands. With a large and highly loyal base of customers, the company has been able to respond to user...
by Kathy Gibson | Oct 30, 2020 | Features
Most South African businesses that want to stay competitive in the current market are looking for solutions to save on costs, reduce risk, ensure employee satisfaction, and deliver exceptional customer service. New operating models, technology and process...
by Kathy Gibson | Oct 30, 2020 | Features
For a while now, tech companies and workers have been eyeing smaller cities to escape the exorbitant real estate costs, manic lifestyles, and endless traffic jams in traditional tech hubs. By Andrew Bourne, region manager: Africa at Zoho Corporation The time is ripe...
