by Kathy Gibson | Feb 8, 2022 | Thought Leadership
The bank of the future is one that’s capable of using intelligence, automation and technology to meet the hyper-personalisation demands of the customer. By Wynand Smit, CEO of INOVO The bank of the future is described by McKinsey as one that can leverage automation...
by Kathy Gibson | Feb 8, 2022 | Thought Leadership
A recent judgment in the Labour Appeal Court (LAC) has re-emphasised that employees have a duty of good faith to their employers, by disclosing material activities that may result in a conflict of interest. By Mpumelelo Nxumalo, partner; Kgololego Pooe, associate;...
by Kathy Gibson | Feb 8, 2022 | Thought Leadership
Many of history’s watershed moments – the printing press, the steam engine, the internet – were only recognised as major changes in hindsight. But in banking, there is real-time recognition that the COVID-19 pandemic has irrevocably changed the industry....
by Kathy Gibson | Feb 8, 2022 | Trends and Analysis
The world is buzzing with anecdotal evidence of what has been called The Great Resignation – the Covid-19 lockdown-driven reassessment by individuals of the meaning of work in their lives. 2022 is shaping up to be a year of reckoning where employees and organisations...
by Kathy Gibson | Feb 8, 2022 | Trends and Analysis
The skills challenge in Africa remains an obstacle to growth. In South Africa, the Human Resource Development Council (HRDC) was established in 2010 as a way of connecting people to skills development and to try and ‘address the bottlenecks’. This issue has also been...
