by Kathy Gibson | Jul 28, 2022 | Product Showcase
Crosscall has integrated with the Walkie Talkie app in Microsoft Teams to offer an all-in-one push-to-talk solution suitable for all businesses. Frontline workers can now use the dedicated push-to-talk button for Walkie Talkie in Teams on Crosscall’s rugged...
by Kathy Gibson | Jul 27, 2022 | Trends and Analysis
For employees to perform at their best, organisations need to provide them with powerful IT infrastructure and workforce technology. As a digitally advanced organisation in the 21st Century, Dell Technologies aims to assist companies to bridge the gap between current...
by Kathy Gibson | Jul 21, 2022 | Trends and Analysis
Business leaders are engaged in a delicate balancing act as radical workforce changes, new customer demands, external pressures and the impact of the pandemic collide to create a multitude of new challenges and opportunities. Cameron Beveridge, regional director for...
by Kathy Gibson | Jul 21, 2022 | Thought Leadership
Customer engagement (CE) has become a commodity. It’s the definitive metric by which organisations are measured and defines customer loyalty and longevity. By David Steyn, business manager: customer engagement at Decision Inc A recent Salesforce study found that 83%...
by Kathy Gibson | Jul 21, 2022 | Featured Story, Features
Growing from a small or mid-sized ecommerce store to a significant player in the market takes time, the right strategy and – most importantly – consumer trust. Deloitte Digital’s report ‘Digital Commerce Acceleration: Increased online purchases present new...