Trends and Analysis - Channelwise

Robot resources will soon be a thing alongside HR

Feb 28, 2020

By 2025, at least two of the top 10 global retailers will establish robot resource organisations to manage non-human workers. “The retail industry continues to transform through a period of unprecedented change, with customer experience as the new currency,” says...

Routine work to be automated by 2024

Feb 28, 2020

Artificial intelligence (AI) and emerging technologies such as virtual personal assistants and chatbots are rapidly making headway into the workplace. By 2024, Gartner predicts that these technologies will replace almost 69% of the manager’s workload. “The role of...

How to survive the 2020s?

Feb 21, 2020

Business operates in a time of unprecedented volatility across economic, social, technology and political trends, and as these trends evolve, business leaders can no longer rely on traditional business formulas for success. By Terence Williams, CEO of Aon South Africa...

SA companies must prepare for the new age of privacy regulation

Feb 21, 2020

New laws and regulations around the world have put data privacy on the agenda for every organisation – and enterprises that have not yet prepared themselves for this change in the data protection and information security landscape are exposing their businesses to...

Index highlights digital readiness

Feb 21, 2020

Technology can help solve the world’s most pressing problems. In every corner of the world, digital economy is helping us become more connected to each other and the organisations upon which we rely. The Cisco Global Digital Readiness provides insight into how nations...

A digital transformation to hit South Africa

Feb 21, 2020

Judging by the recent State of the Nation Address (SONA), South Africans have reason to feel optimistic. By Ryan Jamieson, solution and innovation officer at Altron Karabina This is especially the case when looking at the positive digital transformation initiatives...

Survival of the fittest in 2020 …

Feb 14, 2020

Rated a key emerging market, South Africa is ranked the 20th biggest consumer of ICT products and services. By Julie Noizeux, channel sales leader, South Africa at Veritas Technologies The IT industry, in particular, is interconnected and co-dependent, and this will...

These trends will change how Africans do business

Feb 14, 2020

With the World Bank forecasting economic growth in sub Saharan Africa at 3.6% for 2019-20, some of the world’s most fast-growing economies are in Africa. By Pieter Bensch, executive vice-president at Sage Africa & Middle East Rapid urbanisaiton, business friendly...

Are you ready for 2020’s biggest enterprise tech trends?

Feb 14, 2020

As we herald in another new decade, CIOs and technology managers continue to look for the next top tech trends that will drive greater competitiveness, effectiveness, customer satisfaction, and profitability for their organisations. Neil Gouveia from Zebra...

Is the time right to buy property?

Feb 14, 2020

South Africa’s property market, like its economy, is currently stagnant. House prices only grew at 3,6% in 2019 according to FNB’s Q4 Property Barometer. In 2020, the bank predicts just 3,7% average annual house price growth; still below its inflation forecast of 4,3%...

Expectation versus reality in cloud outcomes

Feb 9, 2020

Business has come to understand the value cloud offers. By Kirtan Sirta, MD: technology at Accenture South Africa A massive 77% of enterprises reported that they have at least one application or a portion of their enterprise computing infrastructure in the cloud while...

CX will drive business in 2020

Feb 9, 2020

While it has become easy to fall into the trap of only paying lip service to customer experience (CX), it is one of the most important aspects of doing business in 2020. By Paul McIntyre, CX executive at Elingo But how can companies differentiate themselves when their...

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