Trends and Analysis - Channelwise

2026 trends for Africa’s cybersecurity landscape

Jan 23, 2026

Check Point Software Technologies has released a definitive outlook on the eight critical trends set to shape Africa’s digital turning point in 2026. The implementation of these will increasingly require government, the private sector and key civic institutions to...

AI-led job disruption will escalate

Jan 23, 2026

Forrester forecasts that automation and AI will have a real but modest impact on jobs through 2030. While AI could account for 6% of total US job losses, equating to 10,4-million roles, widespread AI-driven job replacement remains unlikely, as labour productivity...

AI autonomy will be key for the self-driving enterprise

Jan 23, 2026

There has been a definitive shift in the digital landscape. Today, autonomous intelligence – not simply technology adoption – is driving competitive advantage. This is the headline finding from HCLSoftware’s Tech Trends 2026 report, which polled 173...

CX trends businesses can’t afford to ignore in 2026

Jan 23, 2026

Customers know what they want and deserve from their experiences when interacting with organisations. They are also the first to know when the bar is raised in CX. By Bruce von Maltitz, CEO of 1Stream The CX trends that will shape the industry in 2026 are also the...

After a milestone year, what does 2026 hold for crypto?

Jan 23, 2026

2025 delivered milestone achievements alongside a choppy market. Total crypto market capitalisation surpassed $4-trillion for the first time, and Bitcoin reached a new all-time high of $126 000. At the same time, macro uncertainty – monetary policy, trade tensions,...

Most brands will use agentic AI in one-to-one interactions by 2028

Jan 23, 2026

By 2028, 60% of brands will use agentic AI to facilitate streamlined one-to-one interactions, according to Gartner. This transformation in marketing strategy will shift traditional channel-based approaches and usher in a new era of personalized, autonomous engagement....

The AI revolution nobody asked for (but we’re getting anyway)

Jan 8, 2026

By Barry Buck – Let me start with the most predictable sentence I’ll write today: I asked Claude to help me write this article about AI. The irony writes itself. Here’s what I’m seeing from the trenches as the chief technology officer (CTO) of...

Skills development dominates 2026 planning

Jan 8, 2026

As organisations start their planning for the new year, one question that must be top of mind is the issue of skills. The pace of technology is relentless, driving a need to constantly re-evaluate skills, and ensure any gaps are filled. A recent CompTIA research...

These will be the most in-demand jobs

Jan 8, 2026

South Africa’s workforce is evolving, with new roles emerging that many companies are only beginning to prepare for. According to the Bizmod Talent Report 2025, organisations that plan ahead to secure these critical skills will be better positioned to adapt to the...

Training the next generation of graduates to solve real-world problems

Jan 8, 2026

In just two years, the World Economic Forum predicts that 85-million jobs globally will be displaced by automation. But in South Africa, our biggest challenge goes beyond merely keeping up with global tech skills to making sure graduates know how to apply them to the...

How employers can guide knowledge workers through the AI shift

Jan 8, 2026

By Juanita Vorster – In the boardroom, we call it risk management. In HR, resilience. In marketing, futureproofing. What we all really want is accurate predictions on when what is going to change, and solutions on how to delay – or ideally, prevent – the impact...

CompTIA honours training partners

Jan 8, 2026

Organisations across sub-Saharan Africa that are helping young talent build confidence and learn life-changing digital and technology skills have been honored by CompTIA, the global provider of vendor-neutral information technology (IT) training and certification...

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