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Keeping your customer satisfied

Keeping your customer satisfied

Nov 1, 2019

It’s hard to believe it’s almost 50 years since Simon & Garfunkel released “Keep the Customer Satisfied”, but never have the words of the title been so true as today – especially with our moribund economy. By Guy Whitcroft As so many studies have confirmed,...

Cybercrime has become a social game

Nov 1, 2019

Today, there are many ways an attacker will try and compromise a corporate network, but in the end, the individual is the highest risk factor. Attackers will take whatever means necessary to break into a network and steal information, and the most popular, and most...

Data is more important than ever for customer experience

Data is more important than ever for customer experience

Nov 1, 2019

In today’s world, the margin between businesses that thrive and those which merely survive is growing increasingly narrow. By Brent Haumann, chief experience officer at Striata Competing on factors such as price, availability, and quality is difficult, leaving...

Best practice in the event of a data breach

Nov 1, 2019

We’ve all heard the famous prophecy that states: if we fail to prepare then we must prepare to fail. This statement is never more relevant than in the event of a data breach. By Steve Benton, BT deputy CSO, GM cyber and physical security operations and programmes In...

Better data management with barcode printing

Better data management with barcode printing

Oct 28, 2019

Since its inception, barcode printing has evolved and grown into a global necessity, improving data management and accessibility, ultimately benefits a company’s bottom line. By Matthew Hall, product manager at Rectron Advancements in technology have seen the...

How to do product management better

Oct 28, 2019

South African businesses are grappling with some very real challenges in bringing an evolved version of product management to their operational environments. By Jaco Viljoen, principal consultant and head of digital at IndigoCube A lot of people know and understand...

Exponential IoT growth drives demand on the edge

Oct 28, 2019

From the hard drives of 30 years ago, technology has grown at such a rapid rate that any cellphone today has a bigger process capacity that any personal computer in the past. By George Senzere, pre-sales manager: anglophone ITD global at Schneider Electric South...

Storage, compute, networking all needed in hyperconvergence

Oct 22, 2019

The battle of the software-defined datacentre (SDDC) has been won as customers understand that to embrace the cloud and digital transformation, they must adopt a software-first approach. The question facing the end user now, is what solution fits in with their goals....

How to revolutionise SA’s transport industry

Oct 22, 2019

Mobility is undergoing a seismic shift, with a number of trends converging to transform the way that people commute to work and travel for leisure and entertainment. By Ivan Reutener, smart mobility and intelligent transport systems specialist at Royal HaskoningDHV...

Visibility, insight for an improved CX journey

Oct 22, 2019

Although South Africa has just avoided a recession, the outlook for the economy is less optimistic. With subdued investment levels and consumer spending being curbed, there is no doubt that local businesses face an uphill battle. By Gerrit de Villiers,  pre-sales...

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