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Responsible AI: A framework for building trust

Artificial intelligence (AI) is maturing rapidly as an incredibly powerful technology with seemingly limitless application. By Vukani Mngxati, CEO of Accenture in Africa It has demonstrated its ability to automate routine tasks – such as our daily commute – while also...

Don’t assume that everyone knows about time management

How many times have you been on an important phone call when one of your staff members comes into your office or lingers by your desk, stands there and waits for you to finish the call so that they can tell you something? By Futhi Cabe, WesBank head of SME segment...

Training the accountants of tomorrow, today

South Africa’s small businesses face an unprecedented range of challenges, and unfortunately due to the Covid-19 crisis, three out of four SMMEs are not expected to survive, according to new Heavy Chef research. By Colin Timmis, country manager at Xero South Africa...

POPIA enforcement is coming: are you MSP-ready?

While the strict security and data handling requirements of the Protection of Personal Information Act (POPIA) are now active law (as of 1 July 2020), IT service providers and MSPs have a one-year grace period to achieve compliance for themselves and their clients. By...

Future-proof the business with cloud

Adopting the cloud right now is the best way to adapt to the uncertainty that defines tomorrow, writes Wynand Smit, CEO of Inovo. Everybody is tired of hearing about the new world of work. The ‘newsual’, the ‘new normal’. These terms are equal parts stark reminder and...

Innovation key to unlocking SA potential

A key observation that has emerged since the introduction of the Accenture Innovation Index back in 2016, is that innovation is the key source of disruption across the world. By Vukani Mngxati, CEO of Accenture in Africa A study that was recently released by...

Stop selling technology because customers are not buying it

The questions that should be keeping every technology reseller and distributor up at night are: “What will our customer experience look like in five years’ time?” and “How do we solve customer problems in a repeatable, scalable manner?” Companies that do not have...

SMEs must buy into cyber security and data protection

The Protection of Personal Information (POPI) Act will affect all small businesses and entrepreneurs in South Africa. Small business owners must put measures in place to adhere to local and international data protection laws and take responsibility for cyber security...

SME wins important case against SARS

Earlier this month, the Pretoria High Court granted a small business owner an urgent basis for relief against the South African Revenue Service (SARS) who depleted his bank account without following due process. By Jean-Louis Nel, tax attorney at Tax Consulting SA The...

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