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Are we looking at 4IR for customer communication?

The Fourth Industrial Revolution (4IR) is characterised by an array of technologies that is blurring the lines between the physical, digital, and biological spheres, while also disrupting the way in which businesses communicate. By Douglas van Wyk, regional manager at...

The future of payments in Africa

By 2050 the population of Africa is expected to grow to 2 billion, while the rest of the world experiences flat or declining population curves. Globally, about 1.7 billion adults (31% of adults) remain unbanked — without an account at a financial institution or...

Now is a good time to start a business

Whether you are looking to replace lost income due to COVID-19 or simply aiming to plug a gap in the market, serial entrepreneur, Arnoux Maré says now is the opportune time for you to start a business. By Arnoux Maré, MD of Innovative Staffing Solutions “During...

Maximise cloud value for business success

Many enterprise efforts to adopt and scale to cloud have stalled. Some organisations got stuck in an experimental mindset without a sense of where their cloud journey was headed, while others struggled to make a clear business case for scaling up their use of cloud....

Partners vital to help SMEs recover

As the economic impact of the Covid-19 pandemic hits South Africa’s business sector, small and medium enterprises are in a fight for their survival. With a slowing economy, low consumer confidence and now a pandemic, SMEs are increasingly in search of tools that can...

Bouncing back from negative online customer reviews

As lockdown eases and the economy reopens more sectors, so will consumer expectations for quality customer service. It’s best to stay on top of what others are saying about your business by tracking reviews. By Selina Bieber, regional director of GoDaddy Your...

AI sparks complex ethical debates

South African enterprises will need to make complex ethical choices about how they leverage artificial intelligence (AI) over the coming years as lawmakers and regulators struggle to keep pace with the speed at which the technology is maturing and with the rate of...

Gender diversity makes sense for tech firms

If you offered any board of directors a management strategy that would allow their company to improve their bottom line, make more informed management decisions, increase their customer base, extend their talent acquisition pool, improve retention and improve their...

Let’s encourage girls to pursue careers in STEM

 It may seem unlikely to think it now, but I didn’t actually start my career studying analytics. I pursued quantity surveying as my first choice of profession. By Kelly Lu, advanced analytics and AI practice lead at SAS Africa How did you end up in AI then, you ask?...

Women more vulnerable to pyramid and Ponzi schemes

The Direct Selling Association of South Africa (DSA) says it welcomes the aggressive stance taken by relevant authorities to stop the rapid growth of pyramid and Ponzi schemes. DSA vice-chairman Mthunzi Mbali says: “There are wide-spread media reports suggesting that...

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