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Collaborating in a new business environment

In this disruptive new world of work, organisational teams require support to become more efficient at delivering services. Critical to this is establishing a smarter level of integration across business units to better enable employees to fulfil their job functions...

Hyper-automation can unlock powerful efficiency wins

With South African businesses now settling into various forms of remote and hybrid working, many leaders are looking to consolidate the gains of newly digitised business and operational processes. By Collin Govender, MD of Altron Karabina The health crisis has...

Going with cloud doesn’t remove responsibility for security

Moving into the cloud has many benefits if done correctly, from increased agility and flexibility to scalability and moving to an opex rather than capex model. By Hemant Harie, MD of Gabsten Technologies However, one thing businesses need to always take into account...

Resilient infrastructure is key for sustainable data centres

International Data Centre Day, which was observed on Wednesday 24 March this year, is a global movement aimed at generating awareness about the importance of data centres. By Deeshon Munshi, business manager: data centres and telecoms (Middle East & Africa) at...

Customer experience management in the new normal

At home, online and ready to engage – this is the consumer in the new normal. By Ntombi Mhangwani, experience architect and lead Women’s Forum at Accenture Interactive Africa During their prolonged time at home, consumers have become more willing and able to use...

How to find success in the B2B digital game

Many businesses were already feeling a sense of urgency to launch a digital commerce initiative prior to the pandemic. By Greg Gatherer, account manager at Liferay The manual processes that businesses relied on in the past are typically too costly to manage and...

What digitalisation acceleration means for sustainability

Last year took a truth which people working in the technology sector were well aware of and threw it into sharp relief for society as a whole. By Jaco du Plooy, product manager for Eaton Africa While the global Covid-19 pandemic has caused a level of disruption to...

The application of far-UVC as a means of disinfection

In today’s climate and this century’s most widespread global pandemic, the need for ground-breaking sanitation solutions has never been more critical. By Conrad Kullmann, MD of FAR UVC Africa At the forefront of modern-day hygiene and sanitation is human safe far-UVC...

The realities of AI in cybersecurity

There is a lot of hype about the use of artificial intelligence (AI) in cybersecurity. The truth is that the role and potential of AI in security is still evolving and often requires experimentation and evaluation. SophosAI shares its data science research with the...

New tools for the future of customer-centric marketing

Today, experience is king and 80% of customers say they are more likely to do business with a company if it offers personalised experiences. By Haydn Townsend, MD of Accenture Interactive Africa This emphasis on experience is arguably at its greatest today because the...

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