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Chatbots could revolutionise retail, e-commerce

Mar 28, 2022

Considering that the retail industry is so competitive, a retailer’s (in)ability to automate is often an indicator of their success or failure. And even though retailers realise the importance of providing a seamless self-help experience and that it should be a top...

Don’t believe the negative hype: tech is a force for good

Mar 28, 2022

Is a dysfunctional relationship with technology keeping us from harnessing tech for the greater good? By Cathy Smith, MD of SAP Africa Having worked in the tech industry for over 30 years, I still get goosebumps when I consider the positive potential of technology on...

Positive tech disruption drives 2022 business trends

Feb 18, 2022

Business and technology disruption have been common themes over the last two years. Renaldo Muregess, product strategy lead at Itec South Africa. More than ever, decision-makers are under pressure to harness the potential of digital solutions and apply it into their...

Technology and climate: in support of a pragmatic approach

Feb 18, 2022

What role can technology play in protecting humanity and safeguarding the future of the planet? By Patrice Caine, CEO of Thales In the context of an increasingly polarized public debate about climate change, these crucial issues are often misconstrued as being black...

Tech trends small businesses should be considering in 2022

Feb 18, 2022

The impact of Covid-19 on the SA economy still loomed large in 2021. While the outlook is still somewhat bleak, the country’s small business sector is showing a modicum of optimism, according to our latest State of Small Business report. Colin Timmis, general country...

Field services: beyond break-fix to invaluable organisational insight

Feb 18, 2022

Throughout the seasonal demand on production and manufacturing, many industries such as consumer packaged goods (CPG) use this time to shutdown for much-needed maintenance and repairs. By Choene Ramotshela, field services operation director for Anglophone Africa at...

Unlock new efficiencies through networking solutions

Feb 18, 2022

Traditional network models are all about CapEx (capital expenses) because businesses need to buy switches, routers and pay licensing fees. By Mandy Duncan, country manager for South Africa at Aruba This IT model also means spending time, and money, on planning,...

In-person meetings could accelerate digital transformation in Africa

Feb 8, 2022

As someone who works at a digital-first organisation, it’s been incredible to see how the past two years have accelerated digital transformation across Africa. By Greg Gatherer, account manager at Liferay Africa  With strict social distancing measures in place,...

Small business trends of 2021 that will shape 2022

Feb 8, 2022

Small business trends have always provided an exciting look where commerce is heading, but they’ve never been as revealing as they are now. Much has changed over the past year, and the pre-pandemic ways of doing business are forever in the rear-view. By Robin Fisher,...

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