Thought Leadership - Channelwise

It’s time to rethink customer engagement

Jul 21, 2022

Customer engagement (CE) has become a commodity. It’s the definitive metric by which organisations are measured and defines customer loyalty and longevity. By David Steyn, business manager: customer engagement at Decision Inc A recent Salesforce study found that 83%...

Cybersecurity readiness prevents SMEs from fuelling supply chain attacks

Jul 21, 2022

Supply chain attacks aren’t new. If the past couple of years have taught businesses anything, it’s that the impact of supply chain cyber attacks is now universal, from the fallout of the SolarWinds software breach to the exposed Apache Log4j vulnerability and Kaseya...

Prioritise sustainable practices or risk complicity

Jul 21, 2022

Along with all caring South Africans, a few months back we witnessed the aftermath of the flooding in KwaZulu-Natal with a combination of horror, sadness, and powerlessness, as lives were lost and communities devastated. By Vukani Mngxati, CEO of Accenture in Africa...

The rise of the SME in sub-Saharan Africa

Jul 21, 2022

Small and medium enterprises (SMEs) are becoming an increasingly attractive market across sub-Saharan Africa (SSA). By Aldo Laubscher, South Africa country manager of Visa Globally they make up 90% of businesses and account for more than 50% of employment. In emerging...

Business in a tough economy

Jul 21, 2022

The global economy seems to be heading for a downturn. By Guy Whitcroft How big and for how long is unclear, but it’s wise to plan for tougher times, to reduce business risk while keeping the team motivated. As Zig Ziglar said: “Expect the best. Prepare for the worst....

Is F1 speeding up?

Jul 21, 2022

The Jeddah Corniche Circuit at which the 2022 Saudi Arabian Grand Prix was held was designed to be the fastest street track on the F1 calendar. It realised its objective, coming close to becoming the fastest of all current tracks. By Graham Duxbury Equally ambitious,...

What can sport teach us about MRO procurement?

Jul 1, 2022

Being an avid triathlete; and sportsperson, I often find parallels between sport and business. By Brian Andrew, MD: sub-Sahara Africa at RS Components South Africa For example, triathletes don’t only train for the three main disciplines. They need to focus the...

Transforming network and security with AI and ML

Jul 1, 2022

Finding a way to overcome manually-intensive and complex IT environments that require access to information and resources is one of the critical challenges facing most organisations today. By David Odayar, security and NGS business lead at Westcon-Comstor And when one...

The impact of hybrid working across the generations

Jul 1, 2022

When it comes to the discourse around the way we work in the new era of hybrid working, it has never felt more balanced between the technology that enables it and the culture that defines it. By Lorna Hardie, regional director at VMware SSA As well as investing in the...

Formula One in Focus: prepare for the next American wave

Jul 1, 2022

Formula One fans will remember the days when American drivers were strong contenders for top honours. By Graham Duxbury Perhaps surprisingly, F1 and the United States were closely linked at the dawn of the F1 Drivers’ Championship when, from 1950 to ’60, results at...

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