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SMEs beware: cyber-attacks are inevitable

Aug 25, 2023

The recent cyberattack on Microsoft serves as a stark reminder that no organisation, regardless of its size or industry, is immune to cyber threats. By Martin Potgieter, co-founder and technical director at Nclose Even small businesses, often assuming they are less...

Generative AI can support productivity, personalisation

Aug 25, 2023

Sales and service professionals are adapting to a world with more competition and fewer resources. As customers’ expectations continue to rise, pressure is on sellers to become more efficient and engaging. Zuko Mdwaba, Salesforce area vice-president/Africa executive...

Unleashing the power of email lead-gen

Aug 25, 2023

In the competitive marketing world, one truth reigns supreme: email stands out as the unrivalled champion of B2B lead generation. By David Lichtenstein, CEO of Superhuman Sales By the end of 2023, the number of emails sent worldwide per day is expected to reach a...

Overcome resistance to changing your current operating model

Aug 25, 2023

Business leaders are not always willing or able to take on the challenge of transforming the existing operating model. By Luis Rodriguez, MD: strategy and consulting at Accenture in Africa They face resistance due to turf wars, internal bureaucracy, legacy working...

Collaboration can accelerate innovation

Aug 25, 2023

The onset of Covid-19 precipitated an unprecedented shift in the world of work, where traditional organisations accommodated more fluid, flexible working conditions. But this transformation hasn’t just affected the work environment; it has reshaped the entire...

Unleashing the retail revolution through the power of data

Aug 25, 2023

Data has emerged as a vital asset for businesses looking to gain a competitive edge. The ability to leverage customer and operational data has become crucial in shaping the customer experience and driving sales. Data has the potential to revolutionise retail if used...

How can we break the cycle of poverty? 

Aug 10, 2023

The idea of breaking something as entrenched and endemic in South Africa as poverty can be daunting. By Collin Govender, MD of Altron Karabina and Altron Systems Integration There’s also a very real chance that someone would read those words and shrug it off – a...

Channel can help unlock the digitally connected universe

Aug 10, 2023

Digitally enabled, connected environments have become commonplace with many customer interactions occurring in the digital realm.  Technology continues to drive innovation such as remote asset monitoring, tracking and maintenance. By Ahmed El-Besary, vice-president,...

Why fraud is regarded as a new language

Aug 10, 2023

Fraud has become an alarmingly common occurrence in the world today, with a significant portion of the news involving individuals, organisations and companies engaged in deceptive activities. Gareth Cremen, partner at Cox Yeats, and Nomcebo Ntuli, candidate legal...

Crisis management is at the heart of ransomware resilience

Aug 10, 2023

Ransomware is not solely a technology or security problem. A ransomware attack is far more significant than merely a technology breach, as it can affect an entire business. In the immediate aftermath of a ransomware attack, organisations should adjust mindsets around...

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