The African SAP User Group (AFSUG) held its biennial Saphila meeting this week in Sun City, where representatives from users, partners and SAP shared solutions and learnings.
Kathy Gibson reports
How AI is transforming digital transformation
Change has always been a constant – but in the last couple of years digital transformation has been moving at a faster pace than ever before.
This is because, today, technology is transforming transformation, says Timo Elliott, vice-president and global innovation analyst at SAP.
And today, transformative technology is all about artificial intelligence (AI).
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How City of Joburg innovated to keep the lights on
When it started on its digital transformation journey, the City of Johannesburg had to not only update obsolete technology, but convince business users to adopt better processes.
Having partnered with SAP since 2007, the City was no stranger to SAP deployments, but as recently as two years ago, it was still using 17-year old systems.
Aubrey Mochela, group chief technology officer at City of Johannesburg, explains that the City is going ahead with major technology investments on SAP S/4 HANA.
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Tshwane innovates on meter reading, revenue collection
Collecting revenue from electricity users is vital for the City of Tshwane’s financial health, but outdated and inefficient systems have been playing havoc with its ability to do so efficiently.
The city, which serves around 4-million citizens, had to come up with revenue strategies against a backdrop of numerous challenges.
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SAP toolset helps drive continuous transformation
We are living in a time of continuous disruption – so companies require digital transformation in realtime.
Thomas Pfiester, head of global customer engagement and services, and member of the extended board at SAP, believes that we are in the midst of an artificial intelligence (AI) revolution.
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A solid platform enables innovation
The world around us is evolving faster than ever. In a chaotic and unpredictable environment, and with new technologies emerging almost daily, industries are being reshaped, and customer expectations are shifting.
“Uncertainty is not going away,” says Olaf Winkler, BTP product management at SAP. “You need to think about how you can transform your business for the years to come.”
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Services help customers gain AI value
AI is no longer an option for companies. Those that adopt it faster and better and smarter than others, and do it in the right way, are the companies that will succeed.
This is according to Stefan Steinle, executive vice-president: customer support and cloud lifecycle management at SAP, who points out that heavily customised, outdated systems impede innovation.
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How African companies can avoid transformation pitfalls
Navigating the SAP S/4 HANA journey is different for every company, and requires a customised approach to succeed.
This is especially true when it comes to implementing the solution in Africa.
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