Infobip has integrated Call Link with Vecindapp, software for digitised property complexes.

With Call Link, the software enhances communication between residents and staff in property complexes, streamlining information exchange through mobile phones, while ensuring user privacy.

With Call Link, users interact remotely with their residential complexes, send requests via WhatsApp chatbot or SMS, and receive instant calls back from the reception staff, always ensuring that their personal data – phone numbers – are protected, without the risk of being viewed by other residents or staff members, a priority in communication digitisation processes, thanks to its integration via API.

Infobip’s Call Link technology operates through Web Real-Time Communication (WebRTC).

Residential complexes and buildings achieve significant savings in installation, wiring, and maintenance as Vecindapp doesn’t require physical infrastructure. All that’s needed is a stable WiFi connection and users’ mobile phones.