2020 has seen significant, sweeping changes to the way we work and network, and along with that, we’ve had to adjust to new ways of meeting and networking.

Just like there are unwritten rules and habits to both cultivate and avoid in face-to-face meetings, there are rules of engagement and etiquette for the online networking world as well.

Lyndy van den Barselaar, MD of ManpowerGroup South Africa, suggests avoiding these five online behaviours to make sure you’re getting the most out of your online networking:

 

Don’t fade into the background

Networking, whether it takes place in person or online, exists to help businesses and individuals come together for a mutually beneficial purpose. If you don’t make the effort to get noticed, you won’t be.

What to do instead: It isn’t just about being seen and heard; it’s about adding value. Pay attention, and when you have something of value to add, speak up. If you are unclear, or want more information, ask pertinent questions.

 

Don’t derail the conversation

During an online networking event, you are sure to come across an opinion or piece of information that makes you think of something either unrelated, or only partially related to the subject at hand.

Unless it genuinely adds value, don’t bring it up, as this can easily derail a productive conversation, taking it in the wrong direction or causing others to lose the point.

What to do instead: Stick to the topic at hand – this is a professional environment and, even if you aren’t wearing formal office attire for your Teams meeting, you can still display professional behaviour and respect.

 

Don’t dominate the discussion

Even if you are an expert on the topic under discussion, unless you have been invited to be the key speaker for the online networking event, remember that it isn’t about you.

Everyone is there to learn, share information and views, and ask questions. If you don’t give others a fair chance to speak or ask questions, you will come across as rude and inconsiderate.

Don’t dominate, and don’t speak over others, unless it happens by accident.

What to do instead: Once again, it’s about adding value. Speak up if you have something relevant to say that adds value – just remember, the key speaker might also have these same points prepared, so give them a chance to finish before interjecting. Be polite, allow others to speak, and be part of a conversation.

 

Don’t forget to listen and learn

Networking events aren’t just there to show yourself off, they’re there to learn about a new product, service, or industry development.

Part of your purpose in attending an online meeting is to gather information relevant to a task or project you’re working on, or a product or service you might need, or can offer. Don’t just sit there waiting for your turn to speak – you’re not going to learn much that way.

What to do instead: Firstly, listen to what both the key speaker and the other attendees have to say. Listen to their questions, ask questions of your own, and make notes if you need to. Read the materials provided if there are any – take this opportunity to enrich yourself.

 

Don’t fail to follow up

No matter how well a meeting or networking event goes, following up is crucial. Just because you have one good interaction with a colleague, potential client, or even potential supplier, doesn’t guarantee they will remember the details a week, month, or year down the line. Don’t waste time following up.

What to do instead: If you are expecting feedback about a question you asked, or have to provide such feedback yourself, follow up on it as soon as possible. If you made tentative plans to schedule a meeting with someone, do it straight away.