Features - Channelwise

RPA as a digital business automation platform

Oct 5, 2019

Robotic process automation (RPA) is not about industrial automation alone, it is about eliminating repetitive, onerous tasks to enable employees to focus on more valuable business activities that require true, human intervention. This can be described as an augmented...

Leadership? Only humans need apply

Oct 5, 2019

Ours is a disruptive world. Disruptors include artificial intelligence (AI), robotics, computerisation, globalisation and the imminent fourth industrial revolution. Already, a growing number of commercial and industrial processes are being dehumanised. By Annelize van...

Telcos improve customer experience with data, AI

Oct 5, 2019

Telecommunications operations (telcos) are most successful when customers feel as though their operator truly understands them. By Santeri Jussila, head of analytics product line management at Nokia, and Henrique Vale, head of Nokia Software for MEA at Nokia Data is...

How RPA impacts financial services

Oct 5, 2019

Robotic process automation (RPA) is set to change many industries, with the financial services sector likely to be first in the firing line. Anton Keet, head of risk services at 1Life, examines what RPA is, and how it’s impacting the insurance world in general, and...

How to motivate your sales force

Sep 30, 2019

The successful acquisition of new customers is the heart of every business, and a sales force is the lifeblood that keeps the heart functioning optimally. This is according ot Ronica Moodliar, GM of Talksure’s sales division, who says: “Sales is incredibly tough and...

Change the human conversation

Sep 30, 2019

Effective enterprise security relies on culture, not just IT Hack the human. This is a growing trend understood very clearly by the well-funded and organised cybercrime landscape. The cyber-syndicate and criminal know that it is far easier to access systems through...

Choose the right finance for your business

Sep 30, 2019

Small to medium sized enterprises (SMEs) can leverage working capital loans to capitalise on time-sensitive business opportunities. Provided they can access the debt needed and afford the repayments, debt is usually a better financing option than diluting company...

Multi-generational diversity and the workplace impact

Sep 30, 2019

Managing teams comprised of a range of generations is a growing challenge for leaders and, if this challenge is not constructively and proactively addressed, it can have a substantial negative impact on affected employees and ultimately the organisation. “As more and...

Towards a more sustainable business space

Sep 30, 2019

Societal expectation to act with greater environmental consciousness is increasing. Environmental matters are subject to rapid regulatory and legal developments and change, often becoming progressively stricter. While industry and large corporates are often directly...

SMEs need a proactive approach to financial crime

Sep 30, 2019

Small businesses are as much at risk of financial crimes, such as money laundering, tax evasion, and terrorist financing activities, as their larger counterparts. The Financial Intelligence Centre Act 38 of 2001 (FICA) requires companies to comply or face serious...

Crowdsourcing accelerates financial services innovation

Sep 24, 2019

Crowdsourced innovation management plays a vital role in financial services firms of the future. By Steve Lauter, head of banking (Africa) at Wipro In the financial services sector, the concept of crowdsourcing has moved into focus in recent years. It has the...

The security as a service opportunity

Sep 24, 2019

Managed security services provider (MSSP) space are set to thrive. Continued growth in the magnitude and volume of the security risks faced by mid-sized enterprises, paired with a critical shortage of information security skills in the South African market, is opening...

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