Features - Channelwise

What is in it for organisations to go autonomous?

Oct 14, 2019

It is a challenging time to be a CIO. Not just tasked with keeping the technology backbone functioning, they now must help their organisation make sense of mountains of data and become more agile so as to support a digital strategy – all while keeping that data and...

Small enterprises need big data too

Oct 14, 2019

All businesses big and small need data and the insights that can be derived from it. When it comes to understanding customers’ preferences and needs, big data plays a crucial role. But to get the insights the business requires, the right data must be effectively...

Which jobs are the robots after?

Oct 5, 2019

When we talk about robots taking over jobs, people immediately think about the human-like devices that look like small children, attractive women or super-strong cyborgs that we’re starting to see more of. By Kathy Gibson These humanoid robots might be the face of...

Chatbots will appeal to modern workers

Oct 5, 2019

Chatbots continue to be a hot topic among media, end users and vendor communities. This is no surprise, as chatbot technology – which uses artificial intelligence (AI) to mimic human conversations – is beginning to mature and offer more sophisticated...

RPA as a digital business automation platform

Oct 5, 2019

Robotic process automation (RPA) is not about industrial automation alone, it is about eliminating repetitive, onerous tasks to enable employees to focus on more valuable business activities that require true, human intervention. This can be described as an augmented...

Leadership? Only humans need apply

Oct 5, 2019

Ours is a disruptive world. Disruptors include artificial intelligence (AI), robotics, computerisation, globalisation and the imminent fourth industrial revolution. Already, a growing number of commercial and industrial processes are being dehumanised. By Annelize van...

Telcos improve customer experience with data, AI

Oct 5, 2019

Telecommunications operations (telcos) are most successful when customers feel as though their operator truly understands them. By Santeri Jussila, head of analytics product line management at Nokia, and Henrique Vale, head of Nokia Software for MEA at Nokia Data is...

How RPA impacts financial services

Oct 5, 2019

Robotic process automation (RPA) is set to change many industries, with the financial services sector likely to be first in the firing line. Anton Keet, head of risk services at 1Life, examines what RPA is, and how it’s impacting the insurance world in general, and...

How to motivate your sales force

Sep 30, 2019

The successful acquisition of new customers is the heart of every business, and a sales force is the lifeblood that keeps the heart functioning optimally. This is according ot Ronica Moodliar, GM of Talksure’s sales division, who says: “Sales is incredibly tough and...

Change the human conversation

Sep 30, 2019

Effective enterprise security relies on culture, not just IT Hack the human. This is a growing trend understood very clearly by the well-funded and organised cybercrime landscape. The cyber-syndicate and criminal know that it is far easier to access systems through...

Choose the right finance for your business

Sep 30, 2019

Small to medium sized enterprises (SMEs) can leverage working capital loans to capitalise on time-sensitive business opportunities. Provided they can access the debt needed and afford the repayments, debt is usually a better financing option than diluting company...

Multi-generational diversity and the workplace impact

Sep 30, 2019

Managing teams comprised of a range of generations is a growing challenge for leaders and, if this challenge is not constructively and proactively addressed, it can have a substantial negative impact on affected employees and ultimately the organisation. “As more and...

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