Features - Channelwise

Lessons from the lockdown …

Jul 10, 2020

With most companies in South Africa now permitted to operate under the alert level 3 of the lockdown, many of us are feeling less anxious, with a sense that life is returning to a new type of normal. By Johan Botes, partner and head of the employment &...

The disconnected continent …

Jul 3, 2020

The world has been caught off guard. The pandemic is in every conversation, sits at every board room table (video conference), and defines how continent and country look to an uncertain future. According to Sabelo Dlamini, senior research and Consulting Manager at...

Questions raised on SARS resource utilisation

Jul 3, 2020

On 23 June 2020, Judge Bernard Ngoepe released the Tax Ombud’s long-awaited second report on the investigation on systemic issues at SARS. The report, which is probably the Ombud’s best to date, will be immensely insightful to the SARS Commissioner, but equally...

Secure SMEs as cyber-attacks surge

Jul 3, 2020

Cybersecurity is more important than ever, as hacks and attacks surge following the mass migration to remote working. South Africa is coming to terms with a stint of longer-term social distancing measures and as the workforce adapts to the home office, the scale of...

Where is CX heading in Africa?

Jul 3, 2020

Customer experience (CX) has always been a critical component of a business. For decades, we’ve wondered about what makes our consumers tick and how to connect with them on a deeper level to keep them coming back for more. With so many brands to choose from,...

Move from reactive to proactive support with AIOps

Jul 3, 2020

With increasing digitalisation companies are becoming more and more dependent on their data and according to Gartner, cloud computing is the new reality for South Africa. By Hayden Sadler, country head at Infinidat South Africa It is therefore essential for them that...

A new generation of reseller will capitalise on the cloud

Jul 3, 2020

The rapid growth in demand for cloud and software-as-a-service solutions is changing the face of the IT reseller channel in South Africa, with entrepreneurs from outside the technology industry, independent software vendors (ISVs) and other agile, innovative players...

Outmanoeuvre uncertainty to reshape SA business

Jun 19, 2020

Just a few weeks ago, we were shutting down business operations and mothballing core assets. By Vukani Mngxati, CEO of Accenture in Africa Now, at an unprecedented speed, as South Africa has moved to alert level 3 of our national response to the Covid-19 crisis,...

Breaking the code …

Jun 19, 2020

There are barriers in society that need breaking. The barriers blocking youth from entering the working world, made worse by the further increasing unemployment caused by Covid-19, and the barriers preventing women from entering the Science, Technology, Engineering...

Consultative sales needed in document management space

Jun 19, 2020

The increasing complexity of information management, along with the growing digital maturity of smaller companies has been creating exciting growth opportunities in document management for office automation and technology resellers. This optimistic view should be...

FTTH powers economic growth, education, sustainability

Jun 19, 2020

Fibre-based, ultra-high-speed access networks are revolutionising the way we connect with each other and the rest of the world. Changing how we work, learn and socialise, Fibre to the Home (FTTH) enhances the quality of life, empowering us to move confidently towards...

Simple laws for Zoom calls

Jun 19, 2020

With governments around the world getting involved in almost every aspect of our lives, from when we are allowed to exercise to what clothes to buy, it is somewhat disappointing that they have not legislated behavior on “Zoom” calls. And so, because I am an active and...

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