Features - Channelwise

Global printer sales on a decline

Aug 18, 2022

Worldwide shipments of hardcopy peripherals decreased 12,3% year over year to 22,4-million units in the first quarter of 2022 (1Q22). Shipment value was down 10,6% year over year during the quarter to $9,7-billion, according to new data from the International Data...

Printer volumes, revenues slump despite business rebound

Aug 18, 2022

Volume and value sales of printers through European distribution fell by double digits year-on-year (YoY) in the first three months of 2022, although business revenues have remained largely above the 2021 average so far this year, according to Context. Context’s...

Africa a growing market for printing

Aug 18, 2022

The printing industry, much like any other industry, has gone through continuous evolution and transformation. New trends are progressively affecting the landscape of global businesses leaving no industry off the hook, with digital disruption being on the upswing...

Ink takes the lead as printing enjoys a resurgence

Aug 18, 2022

As digitalisation grows, there’s an expectation that print will become less relevant – but, as the recent pandemic highlighted, it’s not ready to go away just yet. Indeed, the printer market is healthier now than it has been for years, says Yudheer Harbhajun, sales...

Printing has to adapt or die in a changing business world

Aug 18, 2022

Business and technology are in a continuous state of evolution, which means that organisations need to constantly adapt to their customers’ changing wants and needs. Office work is undergoing significant change and work is becoming increasingly mobile and flexible....

AWS helps Blue Pearl to reinvent skills matching

Aug 11, 2022

A couple of years ago, developing a whole new IT contracting business model, and getting it up and running in a few short months, would have been impossible. Not to the mention the labour and investment that would have been involved in constantly updating, expanding...

For customers, experience is as important as products

Jul 29, 2022

The new digital-first world has changed the norms of commerce, work, and everyday life, prompting customers and brands to re-establish how they connect. This is the message from the fifth edition of Salesforce’s State of the Connected Customer report that shares...

Time to reconceive the digital experience

Jul 29, 2022

Nearly three out of four B2B buyers (72%) reported completing a recent significant purchase by ordering and paying online, according to Gartner. A Gartner survey of 725 B2B buyers from November through December 2021 found that buyers use digital commerce to address...

Embedding trust in tech drive better business and a better society

Jul 29, 2022

From banking to entertainment, shopping to eating, technology has never played such a significant role in our lives. But collectively, we have never trusted it less. By Lorna Hardie, regional director of VMware SSA There are many factors at play here. Firstly,...

All change for customer experience and the channel

Jul 29, 2022

If we look at the trends in customer experience, one of the things that we are seeing is a shift from the customer satisfaction terminology, interpretation, and landscape. By Tunde Abagun, channel sales manager: sub-Saharan Africa at Nutanix In the past, you typically...

Customer experience the competitive advantage for business today

Jul 29, 2022

Companies need to ensure greater customer experiences by powering end-to-end customer engagements across the entire customer journey if they want to stay ahead, writes Estiaan van der Merwe, principal engagement consultant at Decision Inc. Now, more than ever, the...

Time to transform the customer experience

Jul 29, 2022

Take off those rose-tinted spectacles and start looking at your business the way your customers do, writes Chris Ogden, CEO of RubiBlue. Do you know what your customer’s need? Have you really looked at their problems and challenges and asked yourself how your product...

« Older Entries

Next Entries »