Features - Channelwise

Key customer retention strategies for SMEs

Apr 12, 2023

It’s commonly accepted business wisdom that retaining existing customers is cheaper than attracting and onboarding new ones. “According to ‘Marketing Metrics: The Definitive Guide to Measuring Marketing Performance’, the likelihood of selling to an existing customer...

Scaling your business in challenging times

Apr 12, 2023

If you’re the owner of a small to medium enterprise in South Africa and you feel like you are hanging on by your fingernails, you’re hardly alone. Rolling black-outs are causing havoc throughout the country and stalling economic growth. While inflation is cooling...

Businesses, employees at odds over workplace productivity

Apr 12, 2023

Two-thirds (66%) of global employers believe their organisation is more innovative if employees are in the office, according to research unveiled today by VMware Inc. (NYSE: VMW), a leading innovator in enterprise software. Yet this is at odds with how employees feel...

Global IT spend to increase despite economic turbulence

Apr 12, 2023

Worldwide IT spending is projected to total $4,6-trillion in 2023, an increase of 5,5% from 2022, according to the latest forecast by Gartner. Despite continued global economic turbulence, all regions worldwide are projected to have positive IT spending growth in...

The year ahead: economic growth set to decline

Mar 27, 2023

Nearly three quarters (73%) of CEOs believe global economic growth will decline over the next 12 months, according to PwC’s 26th Annual Global CEO Survey, which polled 4 410 CEOs in 105 countries and territories in October and November 2022. The bleak CEO outlook is...

New specialist storage distributor champions SMEs

Mar 27, 2023

On 1 March a new distributor opened its doors. Data Storage Distribution (DSD) is addressing a gap it sees in the market for a dedicated storage distributor. In an uncertain economic climate, and a market where consolidation is playing out, DSD believes it can thrive...

Pinnacle reaches 30-year milestone

Mar 27, 2023

From an imaginative spark at a family gathering to one of the country’s top distributors, Pinnacle has certainly reached the apex of the South African channel as, this year, it celebrates its 30th anniversary in the industry. “I wasn’t there,” smiles the current CEO...

Exclusive Networks Africa facilitates local growth opportunities despite channel challenges

Mar 27, 2023

There is no doubt that the international economy is experiencing a myriad of challenges currently, and South Africa is additionally able to add in its own unique factors on top of the existing world-wide upheaval. Nonetheless, the local ICT sector showed positive...

The ERP and technology trends that will shape 2023

Mar 27, 2023

By Mark Wilson – Following year of supply chain disruptions, a humanitarian crisis in Ukraine and record-breaking inflation, 2023 does not look to be very different for manufactures and distributors as they are hampered down by various stages of load shedding....

Global e-commerce trends for 2023

Mar 27, 2023

By Sue Azari – It is no secret that over the past few years, the e-commerce industry has been constantly and rapidly evolving, with Covid-19 playing a significant role. Many retailers have experienced highs as a result of the pandemic, with consumers taking...

Top e-commerce trends to watch in 2023

Mar 27, 2023

By Nick Durrant – According to Shopify, global e-commerce sales are forecast to reach as much as $5.7 trillion worldwide in 2022. While this number is large and impressive, what is most interesting about it is what it means in the context of traditional retail...

Cloud offers SMEs enterprise-class security

Mar 2, 2023

Small and medium businesses (SMBs) can afford enterprise-class data protection through cloud-based security services and solutions – ranging from boutique software developers and accounting firms to independent retailers. This is the word from Virodh Sunderlall,...

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