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How SA resellers are embracing the future …

In a year that’s seen wave after wave of radical technology changes, South Africa’s resellers are slowly embracing many of the new technologies in the market – but a hard core of partners are still very resistant to change. These findings come from the latest...

2024 is expected to be better for the channel

IT resellers in various regions of Europe and Africa are confident about the future, with most expecting to perform better in 2024 than they did this year. This is one of the findings from Context’s ChannelWatch survey, which found that 86,6% of resellers anticipate a...

Global semiconductor market looking up

International Data Corporation (IDC) has upgraded its Semiconductor Market Outlook by calling a bottom and return to growth that accelerates next year. IDC raised its September 2023 revenue outlook from $518,8-billion to $526,5-billion in a new forecast. Revenue...

Business needs, GenAI will drive public cloud spend to $679bn in 2024

Worldwide end-user spending on public cloud services is forecast to grow 20,4% to total $678,8-billion in 2024, up from $563,6-billion in 2023, according to the latest forecast from Gartner. “Cloud has become essentially indispensable,” says Sid Nag, vice-president...

Most South Africans struggle with workplace stress

A massive 85% of South Africans grapple with stress at their jobs – but that only 39% of employees find their wellbeing programmes “fairly effective”. This is according to a new survey by insuretech YuLife and IPSOS, which shares that another 32% of respondents...

Companies fall short of global net zero targets

Governments and industry must deliver transformative change on net zero but are currently hamstrung by significant barriers, including global public debt, domestic tensions, increased opposition to decarbonisation plans, and the need to guarantee energy supply,...

Tech giants could displace automotive OEMs

By Dr James Edmondson – The automotive market is a huge industry, and its evolution has spawned several giant corporations with many sub-brands, many of which are household names. However, the automotive industry is arguably undergoing the greatest technological...

Retailers fail to meet shopper needs, expectations

As the retail landscape faces mounting pressure from evolving consumer expectations and economic headwinds, a new global study from the IBM Institute for Business Value, reveals a widening gap between shopper demands and the current retail offering. The third biennial...

Master customer touchpoints for retail success

By Isaac Akanni – In recent years, retail and e-commerce businesses have adapted to the increasing influence of digitalisation. Customers now demand user-friendly digital interactions, with little tolerance for inconveniences. Surprisingly, 86% of customers are...

Digital transformation brings new value to customer experience

By Wayne Toms – The advent of a hyper-connected, digital world has changed the way businesses and their customers interact. Far from just “leveraging” some digital tools to make life easier for customers, it is fair to say that the modern consumer insists on...

Don’t expect brand loyalty in today’s retail environment

Spurred on by unpredictable market trends, changing customer behaviours, and the rise of e-commerce, businesses are having to redefine their operations. One industry in particular feeling the weight of this change is retail. Research from the PWC Global Consumer...

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