ABB will collaborate with Microsoft on the integration of Azure OpenAI Service into the ABB Ability Genix Industrial Analytics and AI suite.

The companies will work together on the implementation of generative AI technology to help industrial customers unlock insights hidden in operational data. Improved data collection and remediation will enable significant gains in efficiency and productivity, asset reliability, operational safety, lower energy consumption, and reduced environmental impact.

ABB will integrate generative AI through Azure OpenAI Service including large language models (LLMs) like GPT-4 into the Genix platform and applications, enabling functionality such as code, image, and text generation. Once launched, the new application – Genix Copilot – will enhance user experience by offering intuitive functionality and by streamlining the flow of contextualized data across processes and operations.

This will provide industry executives, functional specialists, and shop floor engineers with real-time actionable insights for better decision-making and increased productivity. Such insights have the potential to extend asset lifespan by up to 20 percent and minimize unplanned downtime by up to 60%.

In addition, the solution will have the capability to help customers achieve their sustainability and energy transition objectives by providing advanced monitoring and optimization insights into the industrial greenhouse gas emissions and energy usage.

Genix Copilot will also enable capturing an operators’ knowledge and facilitating collaborative decision-making across various roles, with a strong emphasis on safeguarding data and knowledge within the enterprise.

ABB Ability Genix is a modular industrial IoT, analytics and AI platform that embeds industry-specific domain knowledge to drive business outcomes and ensures the protection of customers’ existing investments. Businesses running Genix have seen up to 40% cost savings in operations and maintenance, up to 30% improvement in production efficiency, and up to 25% improvements in energy and emission optimisation. The addition of generative AI capabilities to Genix are expected to further increase these benefits.

“This is an important step in ABB and Microsoft’s strategic partnership which will accelerate the digital transformation of the industrial sector,” says Rajesh Ramachandran, global chief digital officer at ABB Process Automation. “We believe Genix Copilot will help industrial customers achieve their combined objectives of sustainability, operational excellence and enhanced asset performance.

“Extending the generative AI capabilities across ABB’s industrial digital solutions will usher customers into a new era of AI enabling billions of better decisions.”

said Ralph Haupter, president: EMEA at Microsoft, adds: “We believe organizations that will be best positioned for long-term success are those that modernize and scale their data platforms. Applying advanced digital capabilities such as Azure OpenAI Service will strengthen ABB’s Genix to effectively manage the contextualized data while also helping drive the digital transformation critical for growth and lasting change.”